Transaction and fraud monitoring - ITCARD

Transaction and fraud monitoring

Transaction and fraud monitoring

We conduct ongoing monitoring of transactions in order to assess the risk of fraud.

  • Our team of experts actively monitors all systems and the network to identify security risks
  • We have an automated system for detecting potential fraudulent transactions
  • We offer comprehensive handling of transaction complaints and chargebacks in accordance with the requirements of payment organisations
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  • Fraud Detection System

    In the area of card issuing and servicing, we use the FDS application to monitor transactions made with supported payment cards from the issuer’s side.

  • Merchant Risk Management

    In the area of acquiring, we use the MRM application to monitor card acceptance in supported devices: ATMs, cash machines, recyclers and POS terminals.

Monitoring of the ATM and cash deposit machine network 24/7

We have automated access to information about the status of the network – ATM and cash deposit machine activity, availability of services, cash levels, need for intervention and failures. The system automatically detects and informs the operator about events and the need to take action in cases such as:

  • Cash shortage, drop and low level of cash
  • Failure of card reader, encryptor, printer or confirmations
  • Excessive problems with cash withdrawal (reversal)
  • Card stopping on host command
  • Too many transactions exceeding time limit (time-out)
  • Threat and need for intervention

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    Securing online payments through the use of additional authentication methods.

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  • Certificates & Licences

    Certificates of conformity and licences to download.

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  • Contact Centre

    Modern multi-channel communication platform based on reliable ICT infrastructure.

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  • Monitoring transakcji

    Prowadzimy stały monitoring transakcji w celu oszacowania ryzyka oszustwa.

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  • KYC + AML

    We carry out anti-money laundering and counter-terrorist financing procedures.

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  • Payment methods

    We support the most popular and modern payment methods, both online and at POS terminals or ATMs.

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  • Security

    Best practices and the highest standards of security of devices, information systems and procedures.

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  • Settlements

    We offer complete E2E solutions, full support of back office and settlement processes and full clearance of transactions on ATM and REC self-service machines and POS payment terminals.

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  • Transaction processing and authorising

    Comprehensive handling of payment transactions adapted to the needs of the bank and its clients.

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  • Transaction and fraud monitoring

    We conduct ongoing monitoring of transactions in order to assess the risk of fraud.

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